Last updated: 22 August 2025

1. Commitment to your privacy

SBM Group NSW Pty Ltd ABN 66 645 292 691 ("we", "us", "our") respects your right to privacy and is committed to safeguarding your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

2. Types of personal information we collect

We collect only the personal information that is reasonably necessary for our business functions, including:

• Identification details – name.

• Contact details – address, email, and phone number.

• Digital information – IP address, device and browser details, and website usage data.

We do not generally collect sensitive information. If it is necessary to do so, we will obtain your consent first.

3. How we collect your personal information

We collect personal information:

• Directly from you when you provide it to us (for example, when you contact us, subscribe, or complete a form).

• Automatically when you use our website or digital platforms (for example, through cookies, analytics tools, or server logs).

4. Purposes for which we collect, hold, and use your information

We collect, hold, and use your personal information to:

• Provide our services to you.

• Communicate with you and respond to enquiries.

• Send marketing materials (where you have consented or where permitted by law).

• Improve our services, website, and user experience.

• Comply with legal and regulatory obligations.

5. Disclosure of your personal information

We may disclose your personal information to:

• Our employees and contractors.

• Service providers who support our operations (such as IT, hosting, and communications providers).

• Professional advisers (e.g., legal or accounting).

• Government authorities or regulators, where required by law.

We do not sell or rent personal information to third parties.

6. Overseas disclosure

Some service providers may process or store personal information overseas. Where this occurs, we take reasonable steps to ensure that they comply with the APPs or similar privacy protections.

7. Security of your personal information

We store personal information securely in electronic form and take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.

When personal information is no longer needed, we take reasonable steps to destroy or de-identify it, unless the law requires otherwise.

8. Access and correction

You may request access to, or correction of, the personal information we hold about you. We will respond to your request within a reasonable timeframe.

Requests can be made by contacting us (see Section 11).

9. Direct marketing

We may use your contact details to send you marketing communications where you have consented or where permitted by law. You may opt out at any time by clicking “unsubscribe” or contacting us.

10. Complaints

If you believe we have breached your privacy, please contact us. We will investigate your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at:

Website: www.oaic.gov.au

Phone: 1300 363 992

11. Contact us

Privacy Officer

SBM Group NSW Pty Ltd

Email: info@sandstonepg.com.au